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Mastering Problem Management and Optimization in ITSM, Learn about ITIL Problem Management, how it works, how to set it up, and how to optimize and continually improve it.
Course Description
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Beginner to Information Technology (IT) - A Must know course, Information Technology, A Career Guidance Course.
Course Description
This course is a career guidance for anybody looking to ...
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Bringing ITSM and ITIL® to Life!, IT service management walking the talk'.
Course Description
If you work in IT in any capacity or work in a customer service environment, or if you are a ...
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ITIL® 4 Introduction, Introducing ITIL.
Course Description
In MP4-video format and presented by Trevor Wilson, an Axelos/PeopleCert accredited ITILÂ trainer. This video is an extract from ...
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ITIL Help Desk Operations: Best Practices, A practical guide to operations of an ITIL service / help desk and the things you should do to set these up.
Course Description
Interested in a ...
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ITIL Services: Setup & Optimization, Get knowledge to start a career in asset management, ITIL Service Desk, Capacity & Availability, & Problem Management.
Wanting to start a career in ...
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ITIL Capacity & Availability: Optimization, A practical guide to ITIL Capacity & Availability application in reality - some ITIL and business crossover.
Interested in a career in capacity ...
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Get a job in ITIL services - know how the services work, Get knowledge to start a career in asset management, ITIL Service Desk, Capacity & Availability, & Problem Management.
Description
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Introduction to Enterprise Service Management, Build a foundational understanding of Enterprise Service Management. Learn the tools to get started in your organization.
Explore the world of ...
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ITIL Service Desk - overview of operations, A practical guide to operations of an ITIL service desk and the things you should do to set these up.
Description
Service Desk is probably thee most ...
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