The Art of Influence in Supply Chain, Communicate & Lead Without Authority in Supply Chain.
Course Description
This course contains the use of artificial intelligence.
The Art of Influence is a practical, real-world leadership course designed specifically for supply chain professionals working in matrix organizations.
This is not theory.
This is how influence actually works in planning, procurement, logistics, S&OP, and transformation roles.
You’ll learn how to:
- Influence decisions
- Align stakeholders
- Lead conversations
- Build trust
- Drive outcomes
- even when you don’t have formal authority.
What You’ll Learn
- How influence really works in supply chain organizations
- Why people resist — and how to turn resistance into alignment
- How to communicate data with impact (not just numbers)
- How to handle conflict without damaging relationships
- How to lead cross-functional teams confidently
Course Curriculum:
Module 1: Influence in Supply Chain
Why authority fails in matrix organizations
The 6 sources of real (soft) power
Module 2: Psychology of Influence
Understanding stakeholder behavior
Influence mapping & identifying silent blockers
Module 3: Communication for Influence
The SPEAK communication framework
Data storytelling that drives action
Leadership communication rituals
Module 4: Conflict & Pushback
Why conflicts happen in supply chain
The ACE model for difficult conversations
Negotiation skills for long-term influence
Module 5: Real-World Application
Case studies from real supply chain scenarios
Build your personal Influence Playbook
What You’ll Get
- Video lessons (short, focused, practical)
- Influence Map Template
- Communication Scripts & Playbooks
- Real supply chain case studies
- Reflection exercises & action plans
Outcomes You Can Expect
- After completing this course, you will:
- Speak with more confidence
- Handle resistance calmly
- Influence decisions without escalation
- Build stronger cross-functional relationships
- Be seen as a leader — not just a task executor
