Introduction to ignio AIOps

Digitate’s ignio helps resolve your operational woes for an Agile, Resilient and Autonomous Enterprise. Businesses can adapt to changes efficiently, evolve digitally and unleash innovation to sustain and grow. With ignio, transform your IT and business operations from reactive to proactive, and take a leap forward to ‘Predict, Prescribe and Prevent.’

In the Learn Context Module, we will learn how ignio improves business agility by creating a unified view of your IT estate, connecting business functions to applications and infrastructure. This is combined with behavior profile of systems and applications that is continuously learnt using this blueprint. ignio improves the transparency of your complex Enterprise IT landscape.

In the Manage Alerts module, ignio enables silent operations by suppressing false positives and redundant alerts using advanced AI-based reasoning techniques, allowing your operations team to focus on real incidents which matter most to your business. It autonomously manages all aspects of alert lifecycle, thus reducing efforts and improving productivity.

In the Handles Incidents module, ignio reduces MTTR by over 90% and improves resilience by leveraging AI to analyze, determine the probable cause, recommend fix, and heal incidents autonomously. For issues requiring manual intervention, it auto-creates an integrated collaboration room with expert resolvers to expedite the incident triaging and resolution process.

In the Performs Actions module, ignio enhances efficiency and agility with a vast library of pre-built capabilities. Based on the context, they are autonomously executed at run time to fix issues. These technical and context-specific procedures are adaptive to technology and policy changes, enabling positive business growth through improved customer experience.

Finally, in the Proactive Optimization module, ignio assures business and IT operations by predicting and preventing repetitive issues, risks, and anomalies. By leveraging the continuously learnt contextual knowledge of enterprise systems and applications, ignio predicts issues 2-8 hours in advance and helps eliminate outages.

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Digitate is an award-winning organization that aims to resolve challenges among IT and business operations across industries and domains. Digitate aims to enable autonomous enterprises with their flagship product ignio, ignio leverages AI, ML, and automation capabilities to intelligently manage IT and business operations for enterprises.

ignio drives digital transformation among enterprise IT by bringing a paradigm shift in IT operations, from outdated manual processes to automated, proactive, and predictive operations.

Digitate Academy facilitates and provides training and certification on the entire ignio product suite. Academy’s courses and certifications are calibrated to varying levels of proficiency and address the specific needs of users as well as other stakeholders, such as implementation, support staff and channel partner sales teams.

Upon completion of all Mandatory courses in the defined order of a learning path, a certificate and badge would be generated. Learners can showcase their achievements on social networking pages such as LinkedIn and gain a corporate edge.

In case of any product related queries, you can reach out to the Digitate Academy Support Community page on https://community . digitate .com/ or email us on [email protected]