Contact Center Manager Professional Certification, Certified Sales & Service Contact Center Manager (SSCCM) Certification Assessment by MTF Institute. ...

Certified Contact Center Manager - Sales & Service, (CCCMP) Certification for Sales and Service Contact Center Manager : Exam prep. Course Description ...

Call Center Team Leader & Quality Assurance Training, Become a Supervisor from Agent. Course Description Break Free from the Agent Role – ...

Conflict Resolution for Call Center Leaders, How to approach difficult conversations that lead to Conflict Resolution. Course Description This ...